Services

The staff of Rockbridge Family Medicine is prepared to handle your healthcare needs. We offer a variety of services to meet the full range of demands required by our patients.  Our services include:

• Primary Care
• Minor Emergencies
• Comprehensive Physical Exams
• Well Woman Visits
• Sports Physicals
• School Physicals
• Teen Health
• Office Diagnostics
• Nutrition Counseling
• Diabetic Screening
• Patient Education
• Preventive Medicine
• Children over 2 years old
• Weight Loss
• Minor Surgery

In addition to direct patient care, Rockbridge Family medicine is proud to assist in training:

• Emory University medical students and Physical Assistant students.
• Mercer University School of Medicine Medical students.

These students receive invaluable experience in the rewarding broad spectrum of Family Medicine. Thank you for your support.

If you need to be scheduled for tests at other facilities, our Referral Coordinator is specially trained to assist you with the necessary arrangements. Please be aware that your insurance plan may define and/or limit the facilities you may use or the specialists that you may see. Within our control, we will do what we can to accommodate your wishes.

Most insurance companies require an office visit about the condition for which you need a referral. If your insurance requires a referral to see a specialist (non-emergency), we must have 2-5 days to meet their requirements. We generally unable to give same day referrals.

Your lab results can be emailed to you if we have your email address or you may stop by the office and pick up a copy. Labs are usually available within seven days.

Labs can only be done with orders from a physician. Patients who would like certain labs done should make an appointment with their doctor.

To better serve our growing patient populations, we have contracts with most managed care insurance plans. Please help us serve you best by studying the specific requirements of your own insurance plan as each plan is different.

We will gladly file claims with your primary carrier. To facilitate this, bring your current insurance card to each and every visit. Our staff will reconfirm this information at each appointment. however, payment of services is ultimately the responsibility of the patient.

Please be prepared to pay your co-payment before each visit. Cash, checks, and all major credit cards are accepted.

No show fees may be charged if you do not keep your scheduled appointment.

All of your medical records, office notes, and correspondence are absolutely confidential. Information will be released to your spouse or family members only with your prior written authorizations. This is the law. Family members are always welcome to accompany you on your visit here if you wish. Reports concerning your health will not be released without your authorization. Under Georgia State code, your record may be accessed by an attorney requesting information for any legal suit you are or may become involved in.